Customer Service Sign up for email Policy View Cart Shopping Cart
Home Shop About Us Media Contact
Home > Policy
PRIVACY POLICY

Trunkettes.com collects customer information to enhance your shopping experience, but is committed to protecting your privacy.  This privacy policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information and what we do to safeguard it.

INFORMATION WE COLLECT ONLINE
1. General Browsing Information
Trunkettes.com gathers navigational information during each visitor's use of our Web site.  The process of gathering navigational information may include non-personally identifiable information, such as your domain type, browser version, service provider and Internet Protocol (IP) address.  Such information tells Trunkettes.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site.  It also tells us about the technical efficiencies of our site, such as the time it takes a visitor to connect to the site or to download pages from it.  The navigational information helps us better understand a visitor's experience at Trunkettes.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

2. Personal Information
Trunkettes.com may ask you to provide personal information at certain times, such as when you establish or update an account, sign up to receive e-mail, shop online or check the status of an order.  The information we collect may include your name, address, e-mail address, order information, telephone number and credit card information.


USING PERSONAL INFORMATION WE COLLECT ONLINE
Trunkettes.com uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries and to deliver services and information about our products or Web site.


Trunkettes E-MAIL
Trunkettes e-mail allows you to receive exclusive information about special offers, events, new products and much more.  If you are not already registered, simply complete our sign up form to receive these special messages.  If at any time you would like to stop future delivery of Trunkettes e-mail, please follow the removal instructions located at the bottom of each message.  Asking to be removed from Trunkettes e-mail will not prevent you from receiving e-mail communications relating to any online order you place at Trunkettes.com or to any other operational matters.


INFORMATION WE SHARE WITH THIRD PARTIES
We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, maintaining our database and administering e-mails.  Performing many of these tasks requires having access to and/or using certain personal information you provide.  For example, you need to provide your name, address and credit card in order to make a purchase and to get it shipped to you. 

We add such information to a database.  We use that database solely to carry out the business of Trunkettes.  We do not sell or otherwise provide the information in the database to third parties except as described in this Policy, required by law or based on our good faith belief that it is necessary to comply with the law or to protect the users of our Web site or the public.


VISITORS FROM OUTSIDE THE U.S
If you are visiting this site from a location outside of the United States, your orders placed through Trunkettes.com will be accepted and fully processed in and shipped from the U.S.  All information you provide will be maintained in our Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.


COOKIES
Trunkettes.com uses a browser feature known as a cookie.  A cookie is a small data file that is stored by your Web browser on your computer.  Cookies are used to help track your clicks and pass information as you go through the pages within Trunkettes.com.  This allows us to make the site more responsive to your needs by delivering a better and more personalized experience to you.  Trunkettes.com also uses cookies to keep track of how many items you put into your beach bag, to remember you when you return, and to associate your personal information with navigational information from your visits.  Cookies and/or a technology known as clear gifs also can be stored in e-mails to help us confirm your receipt of, and response to, our e-mails.  Trunkettes.com does not make data from cookies available to third parties.


UPDATING YOUR PERSONAL INFORMATION
We would like to keep your personal information as accurate and up-to-date as possible.  To do this, we give you the opportunity to update or modify your personal information, including billing and shipping information, by logging into Your Account.


PRIVACY OF CHILDREN ON OUR WEB SITE
To ensure compliance with federal law, Trunkettes.com does not knowingly collect or maintain information provided by children under the age of 13.


LINKS TO OTHER WEB SITES AND SERVICES
For your convenience, our Web site may contain links to other sites.  Links that appear on Trunkettes.com do not necessarily imply that we endorse or have any affiliation with the linked Web sites.  Trunkettes.com is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.


UPDATES TO PRIVACY STATEMENT
Please click here to view material changes, if any, made within the last thirty days with respect to categories of information collected at Trunkettes.com or material changes in how we use information collected at Trunkettes.com (whether a deletion or addition).  If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about Trunkettes.com.


QUESTIONS OR CONCERNS
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us.


MACHINE READABLE PRIVACY POLICY
Trunkettes.com has implemented a machine readable privacy policy.  If your browser has the capability to interpret privacy policies using the standards developed through the Platform for Privacy Preferences Project (P3P), it will be able to detect this machine readable privacy policy.  Due to the limitations in the process for creating a P3P machine-readable privacy policy, the machine-readable policy cannot describe the privacy practices of Trunkettes.com as precisely as in this written privacy policy.  Thus, we would suggest that our visitors refer to the written policy to understand the privacy practices of Trunkettes.com fully.


SECURITY STATEMENT
Trunkettes.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, Secure Socket Layer (SSL) certificate authentication and limitations on administrative access to our systems.  It is also our policy not to send your credit card number via e-mail.

Trunkettes.com will accept orders only from Web browsers that permit communication through SSL technology.  These include versions 4.0 or higher of Netscape Navigator, 5.01 or higher of Internet Explorer, 0.8 or higher of Firefox and 1.2 or higher of Safari.  SSL is encryption technology that provides security for information transmitted over the Internet.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.